Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.


We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.


We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.


Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.


You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.


Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

SMS & Communication Consent
By providing your phone number and opting into our services, you consent to receive SMS messages related to inquiries, demo requests, appointments, customer support, service updates, and service-related business communications. Message frequency may vary. Standard message and data rates may apply.

We do not share, sell, or rent SMS consent or phone numbers to third parties for marketing purposes. SMS consent and phone numbers are only used for the purpose of delivering requested services and communications. We may share information with trusted service providers (such as SMS delivery platforms) solely to facilitate messaging on our behalf, and only as necessary to provide our services.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Cookies & Tracking Practices

Our website may use cookies, tracking pixels, and similar technologies to enhance user experience, analyze website traffic, and improve our services.

Cookies are small data files stored on your device that help us understand how users interact with our website. These may include:

Necessary cookies: Required for basic website functionality and security

Analytics cookies: Used to understand website usage and improve performance

Functionality cookies: Used to remember user preferences and settings

We may also use third-party tools such as analytics platforms, CRM systems, and automation tools that utilize cookies or tracking technologies to help us operate our services effectively.

These cookies and tracking technologies do not collect sensitive personal information such as financial data or private communications.

You can choose to disable cookies through your browser settings at any time. However, disabling cookies may affect the functionality and performance of certain features on our website.

By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this Privacy Policy.

For more information about how we handle personal data and communications, including SMS consent and messaging practices, please refer to the sections above in this Privacy Policy.


This policy is effective as of 17 February 2026.

© Copyright 2026. Valence Systems. All rights reserved.